Terms of Service

Welcome to House of Savar ("House of Savar", "we", "our", or "us"). These Terms of Service govern your access to and use of our website, products, services, social media platforms, and any other channels operated by House of Savar.

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these terms, please refrain from using our website and services.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • All information provided by you is accurate and complete.

2. Our Services

House of Savar designs, manufactures, markets, and sells ethnic wear, apparel, accessories, and related products through its website and affiliated platforms.

We reserve the right to modify, discontinue, or update any product, service, or feature without prior notice.

3. Product Information

We strive to ensure that product descriptions, images, colors, pricing, and specifications are accurate.

However:

  • Minor variations in color may occur due to screen settings and photography.
  • Handmade and artisanal products may have slight variations that are part of their unique character.
  • We reserve the right to correct any pricing, description, or inventory errors at any time.

4. Orders and Payments

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.
  • Limit quantities purchased per customer.
  • Request additional verification before processing an order.

Payments must be made through approved payment methods available on our website.

5. Shipping and Delivery

Delivery timelines are estimates and may vary due to:

  • Logistics delays
  • Weather conditions
  • Government restrictions
  • Force majeure events
  • Remote delivery locations

House of Savar shall not be liable for delays caused by third-party logistics partners.

6. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy available on our website.

By placing an order, you acknowledge and agree to those policies.

7. Intellectual Property

All content available on the website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Images
  • Videos
  • Graphics
  • Text
  • Website design

is the exclusive property of House of Savar and is protected under applicable intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Republish
  • Commercially exploit

any content without our prior written permission.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Introduce malicious software or harmful code.
  • Scrape, mine, harvest, or extract website data.
  • Interfere with the operation of the website.
  • Misrepresent your identity or provide false information.

Any violation may result in immediate suspension or termination of access.

9. Third-Party Links

Our website may contain links to third-party websites.

We do not control or endorse such websites and are not responsible for their content, privacy practices, products, or services.

Your interactions with third-party websites are solely at your own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, House of Savar shall not be liable for:

  • Indirect, incidental, consequential, or special damages.
  • Loss of profits, revenue, business opportunities, goodwill, or data.
  • Service interruptions or technical failures.
  • Delays caused by circumstances beyond our reasonable control.

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid by you for the applicable product.

11. Indemnification

You agree to indemnify and hold harmless House of Savar, its directors, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the website.
  • Your violation of these Terms of Service.
  • Your infringement of any third-party rights.

12. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to our website and services without prior notice if:

  • These Terms are violated.
  • Fraudulent activity is suspected.
  • We believe your actions may harm House of Savar or other users.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Updated versions will be posted on our website and become effective immediately upon publication.

Continued use of the website constitutes acceptance of the revised Terms.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection, use, and processing of information as described in our Privacy Policy.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

16. Force Majeure

House of Savar shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Epidemics
  • Government actions
  • War
  • Labor disputes
  • Internet or telecommunications failures

17. Contact Us

For any questions regarding these Terms of Service, please contact us:

House of Savar

Email: support@houseofsavar.com

Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

18. Grievance Officer

For complaints or grievances regarding the website or services, please contact:

Grievance Officer
House of Savar

Email: grievance@houseofsavar.com

We aim to acknowledge complaints within 48 hours and resolve them within 15 business days.