Frequently asked questions
Orders & Shipping
How long will it take to receive my order?
Orders are typically processed within 1–3 business days but the delivery timelines may vary by location.
How can I track my order?
You will also receive SMS notifications or email. If your enquiry is urgent, please email us on support@houseofsavar.in and our team will get in touch with you at the earliest.
Can I modify my order after placing it?
If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at suport@houseofsavar.in with the subject “Order Number + Revised information”. We will facilitate the same if it hasn't been shipped.
Can I cancel my order after placing it?
Orders can usually be canceled before they are shipped. Once dispatched, cancellation may not be possible.
Sizing & Fit
How do I choose the right size?
Each product page includes a detailed size guide. We recommend comparing your measurements with the chart before placing an order.
What if I'm between two sizes?
For a more comfortable fit, we generally recommend choosing the larger size. If you need assistance, our team can help.
Will the color look exactly the same as shown online?
We make every effort to display colors accurately. However, slight variations may occur due to screen settings, lighting, and photography.
Do you offer custom sizing?
No, we do not offer any custom sizing. Please check the product page for a specific size guide.
Returns & Exchanges
What is your return policy?
We do not currently offer returns or refunds. However, we do have an exchange policy if you are not satisfied with your product.
Can i Exchange my size?
Yes, size exchanges are available subject to stock availability.
To request for an exchange, please click here.
Items are eligible for an exchange request only once. Items must be unused, unwashed, and sent in good condition. Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:
Name: House of Savar
Phone Number: +91-8750360304
Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your exchange. For more information, please refer to our return & exchange policy.
Are sale items eligible for exchange?
Sale and clearance items are generally not eligible for exchanges unless received in damaged condition.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery and share clear photos/videos of the issue. Our team will arrange a suitable resolution.